[{"head":{"id":0,"garageDoorMotor":null,"securitySurvey":null,"guid":"5d1c7f61-248e-4882-aaba-44ced177f515","jobType":0,"agentCode":"","contractId":430,"customerId":429,"branchId":null,"agentId":269,"bComplete":false,"bSent":false,"diaryDate":"2026-09-22T00:00:00","startTime":"09:31","finishTime":"10:31","timeArrived":"00:00","dateTimeCompleted":"2026-09-22T00:00:00+02:00","contractCode":"00000120","policyNumber":"POL99653","invoiceNumber":"","insuranceCompanyName":"NorthStar Underwriters","lossAdjusterName":"","incidentDate":"22/09/2026","causeOfDamage":"Storm Damage","damageDescription":"Tiles blown off main roof","customerName":"Mason Reynolds (DEMO)","customerAddressLine1":"151 Chester Road","customerAddressLine2":"Stretford","customerAddressLine3":"Manchester","customerAddressLine4":"","customerPostcode":"M320PA","customerPhoneNumber":"07555566667","customerPhoneNumber2":"","customerPhoneNumber3":"","customerAddPhoneNumber1":"","customerAddPhoneNumber2":"","trafficLight":0,"jobInstructions":"<p><strong>SURVEY&nbsp;INSTRUCTIONS</strong></p><p>Attend&nbsp;property&nbsp;to&nbsp;survey&nbsp;damaged&nbsp;lounge&nbsp;and&nbsp;dining-room&nbsp;windows&nbsp;for&nbsp;replacement.</p><p>Inspect&nbsp;existing&nbsp;frames,&nbsp;glass,&nbsp;cills&nbsp;and&nbsp;surrounding&nbsp;structure.&nbsp;Confirm&nbsp;whether&nbsp;full&nbsp;frame&nbsp;replacement&nbsp;is&nbsp;required&nbsp;and&nbsp;record&nbsp;any&nbsp;additional&nbsp;damage&nbsp;not&nbsp;included&nbsp;in&nbsp;the&nbsp;original&nbsp;report.</p><p>Take&nbsp;manufacturing&nbsp;sizes&nbsp;for&nbsp;all&nbsp;required&nbsp;frames&nbsp;and&nbsp;glass&nbsp;units.&nbsp;Record&nbsp;frame&nbsp;style,&nbsp;opening&nbsp;configuration,&nbsp;internal/external&nbsp;colours,&nbsp;profile&nbsp;details&nbsp;and&nbsp;cill&nbsp;requirements.</p><p><strong>Please&nbsp;record:</strong></p><p>&nbsp;•&nbsp;Overall&nbsp;structural&nbsp;opening&nbsp;sizes</p><p>&nbsp;•&nbsp;Frame&nbsp;width&nbsp;and&nbsp;height</p><p>&nbsp;•&nbsp;Cill&nbsp;size&nbsp;and&nbsp;projection</p><p>&nbsp;•&nbsp;Glass&nbsp;specifications&nbsp;and&nbsp;thickness</p><p>&nbsp;•&nbsp;Toughened/safety&nbsp;glass&nbsp;requirements</p><p>&nbsp;•&nbsp;Opening&nbsp;sash&nbsp;positions&nbsp;and&nbsp;handing</p><p>&nbsp;•&nbsp;Handle&nbsp;colour&nbsp;and&nbsp;type</p><p>&nbsp;•&nbsp;Trickle&nbsp;vent&nbsp;requirements</p><p>&nbsp;•&nbsp;Internal&nbsp;and&nbsp;external&nbsp;frame&nbsp;colours</p><p>&nbsp;•&nbsp;Any&nbsp;restrictors&nbsp;or&nbsp;special&nbsp;hardware&nbsp;required</p><p>Check&nbsp;access&nbsp;for&nbsp;fitting&nbsp;and&nbsp;identify&nbsp;any&nbsp;potential&nbsp;problems,&nbsp;including&nbsp;conservatories,&nbsp;extensions,&nbsp;restricted&nbsp;access,&nbsp;working&nbsp;at&nbsp;height&nbsp;or&nbsp;large/heavy&nbsp;units.</p><p>Take&nbsp;clear&nbsp;photographs&nbsp;internally&nbsp;and&nbsp;externally,&nbsp;including&nbsp;an&nbsp;overall&nbsp;photograph&nbsp;of&nbsp;each&nbsp;affected&nbsp;window&nbsp;and&nbsp;close-ups&nbsp;of&nbsp;the&nbsp;damage.</p><p><strong>Customer&nbsp;request:</strong>&nbsp;Customer&nbsp;would&nbsp;like&nbsp;the&nbsp;replacement&nbsp;windows&nbsp;to&nbsp;match&nbsp;the&nbsp;existing&nbsp;units&nbsp;as&nbsp;closely&nbsp;as&nbsp;possible.&nbsp;Existing&nbsp;blinds&nbsp;are&nbsp;to&nbsp;be&nbsp;retained.</p><p><strong>Access:</strong>&nbsp;Customer&nbsp;will&nbsp;be&nbsp;available&nbsp;from&nbsp;09:00.&nbsp;Parking&nbsp;available&nbsp;on&nbsp;driveway.</p><p><strong>Special&nbsp;requirements:</strong>&nbsp;Please&nbsp;contact&nbsp;customer&nbsp;approximately&nbsp;30&nbsp;minutes&nbsp;before&nbsp;arrival.&nbsp;Customer&nbsp;has&nbsp;a&nbsp;dog,&nbsp;so&nbsp;ensure&nbsp;gates&nbsp;are&nbsp;kept&nbsp;closed.</p><p>Before&nbsp;leaving,&nbsp;confirm&nbsp;with&nbsp;the&nbsp;customer&nbsp;which&nbsp;items&nbsp;have&nbsp;been&nbsp;surveyed&nbsp;and&nbsp;obtain&nbsp;the&nbsp;required&nbsp;signature.</p>","bookedOnDay1":null,"reasonNotBookedOnDay1":"","numberOfItems":0,"report":"","summary":"","doorbell":false,"alarm_cont":false,"acroreq":false,"acrosboy":false,"sand_cemen":false,"plaster":false,"genreq":false,"architreq":false,"acc_text":"","no_ladders":null,"obs_wires":null,"obs_wires_text":"","loose_brick":null,"loose_brick_text":"","easy_park":null,"access_rear":null,"parking_at_rear":null,"bWorkInside":null,"inst_height":"","ground_surface":"","type_of_equipment":"","risks_and_dangers":"","work_at_height":null,"work_on_public_footpath":null,"added_to_otherrisks":false,"asbestos_visible":null,"asvizex":"","lintel_present":"","lintel_present_text":"","inevitableDamage":null,"inevitableDamageExplain":"","b_subcontract":null,"shop_front_work":null,"subcontracttext":"","no_of_front_house_photos":0,"no_of_fitters":0,"fname1":"","fname2":"","fname3":"","fname4":"","fname5":"","fname6":"","fname7":"","fname8":"","ffitter_name1":"","ffitter_name2":"","fitWorkCarriedOut":"","fitPartsUsed":"","fitComments":"","fitTimeArrived":"","fitTimeLeft":"","si_done":false,"bFitterJobComplete":true,"bFitterCompletionFormComplete":false,"f_sign_date":"","directive_complete":0,"no_of_fitting_photos":0,"fitterUnfinishedCode":"","fitterReasonJobNotCompleted":"","size_of_barriers_required":"","bFitterAdditionalImage":false,"bFitterMandateSigned":null,"fitterReasonMandateNotSigned":"","mandateSentence":"","mandateSignedDate":"2026-09-22T00:00:00+02:00","otherCauseOfDamage":"","bFitterSigned":false,"fitterPartsRequiredToComplete":"","bFitterStockUsageComplete":false,"si_mpay":"","methodOfPayment":"","excess":"200","additional_ammount_str":"","bExcessCollected":null,"reasonExcessNotCollected":"","bFitterExcessPaid":null,"fitterReasonExcessNotPaid":"","bFitterAdditionalPaid":null,"fitterAdditionalAmmount":"","bSurvey":false,"survey_complete":true,"reason_not_complete":"","remedialFault":"","bRemedialCompleted":null,"reasonRemedialNotCompleted":"","remedialTimeToComplete":"","remedialWork":"","remedialWorkReason":"","r_bsigned":false,"readditimage":false,"remedialAdditionalInformation":"","bRemedialCompletionFormComplete":false,"remedialReport":"","bRemedialCustomerSigned":false,"bRemedialExcessPaid":null,"remedialReasonExcessNotPaid":"","bRemedialAdditionalImage":false,"time_to_complete":"","current_item_number":0,"items_above_roof":null,"current_summary_number":0,"bRequestRepudiation":false,"have_you_repudiated":null,"reason_not_repudiated":"","repudiation_reason_different":"","repudiation_other_information":"","hire_equipment_used":"","hire_equipment_used_text":"","additional_summary_info":null,"garage_door_motor":null,"bRequiresTowerScaffolding":null,"global_door_link":"","bFitterUsedTowerScaffolding":null,"bFitterLintelSigned":false,"no_of_videos":0,"tenantId":0},"assembly":[],"panel":[],"bifolding":[],"composite":[],"conservatory":[],"garage":[],"glass":[],"lockmech":[],"images":[]},{"head":{"id":0,"garageDoorMotor":null,"securitySurvey":null,"guid":"4bb88b0a-53d6-490d-b191-d273faac819a","jobType":1,"agentCode":"","contractId":426,"customerId":425,"branchId":null,"agentId":272,"bComplete":false,"bSent":false,"diaryDate":"2026-09-22T00:00:00","startTime":"12:35","finishTime":"13:35","timeArrived":"00:00","dateTimeCompleted":"2026-09-22T00:00:00+02:00","contractCode":"00000116","policyNumber":"POL20146","invoiceNumber":"","insuranceCompanyName":"NorthStar Underwriters","lossAdjusterName":"","incidentDate":"10/09/2026","causeOfDamage":"Ground Movement","damageDescription":"Subsidence in conservatory","customerName":"Ruby Butler (DEMO)","customerAddressLine1":"92 River Wood","customerAddressLine2":"","customerAddressLine3":"Lancaster","customerAddressLine4":"","customerPostcode":"LA13ZZ","customerPhoneNumber":"07111122223","customerPhoneNumber2":"","customerPhoneNumber3":"","customerAddPhoneNumber1":"","customerAddPhoneNumber2":"","trafficLight":0,"jobInstructions":"<p><strong>FITTING&nbsp;INSTRUCTIONS</strong></p><p>Replace&nbsp;damaged&nbsp;ground-floor&nbsp;lounge&nbsp;window&nbsp;with&nbsp;new&nbsp;white&nbsp;uPVC&nbsp;unit&nbsp;as&nbsp;surveyed.</p><p>Remove&nbsp;existing&nbsp;frame&nbsp;and&nbsp;glass&nbsp;carefully.&nbsp;Protect&nbsp;internal&nbsp;flooring,&nbsp;furniture&nbsp;and&nbsp;surrounding&nbsp;decorations&nbsp;before&nbsp;starting&nbsp;work.&nbsp;Customer&nbsp;has&nbsp;requested&nbsp;that&nbsp;existing&nbsp;blinds&nbsp;are&nbsp;retained&nbsp;where&nbsp;possible.</p><p>Fit&nbsp;new&nbsp;frame&nbsp;square&nbsp;and&nbsp;level,&nbsp;mechanically&nbsp;fixed&nbsp;in&nbsp;accordance&nbsp;with&nbsp;manufacturer&nbsp;requirements.&nbsp;Check&nbsp;all&nbsp;opening&nbsp;sashes&nbsp;operate&nbsp;correctly&nbsp;before&nbsp;glazing.</p><p><strong>Frame:</strong>&nbsp;White&nbsp;uPVC&nbsp;internally&nbsp;/&nbsp;externally</p><p>&nbsp;<strong>Glass:</strong>&nbsp;28mm&nbsp;toughened&nbsp;double-glazed&nbsp;units</p><p>&nbsp;<strong>Handles:</strong>&nbsp;White</p><p>&nbsp;<strong>Cill:</strong>&nbsp;150mm&nbsp;external&nbsp;cill</p><p>&nbsp;<strong>Trickle&nbsp;vents:</strong>&nbsp;Yes&nbsp;–&nbsp;fit&nbsp;as&nbsp;supplied</p><p>Make&nbsp;good&nbsp;internally&nbsp;around&nbsp;frame.&nbsp;Silicone&nbsp;seal&nbsp;externally&nbsp;using&nbsp;white&nbsp;low-modulus&nbsp;silicone.&nbsp;Remove&nbsp;all&nbsp;old&nbsp;frame,&nbsp;glass&nbsp;and&nbsp;waste&nbsp;from&nbsp;site.</p><p><strong>Access:</strong>&nbsp;Customer&nbsp;will&nbsp;be&nbsp;home&nbsp;after&nbsp;08:30.&nbsp;Side&nbsp;access&nbsp;available&nbsp;via&nbsp;driveway.&nbsp;Please&nbsp;knock&nbsp;before&nbsp;entering&nbsp;rear&nbsp;garden.</p><p><strong>Special&nbsp;requirements:</strong>&nbsp;Customer&nbsp;has&nbsp;a&nbsp;dog&nbsp;–&nbsp;ensure&nbsp;front&nbsp;and&nbsp;side&nbsp;gates&nbsp;remain&nbsp;closed&nbsp;at&nbsp;all&nbsp;times.</p><p>On&nbsp;completion,&nbsp;demonstrate&nbsp;operation&nbsp;of&nbsp;window&nbsp;and&nbsp;locks&nbsp;to&nbsp;customer.&nbsp;Clean&nbsp;glass&nbsp;and&nbsp;frame,&nbsp;obtain&nbsp;customer&nbsp;signature&nbsp;and&nbsp;take&nbsp;completion&nbsp;photographs.</p>","bookedOnDay1":null,"reasonNotBookedOnDay1":"","numberOfItems":0,"report":"","summary":"","doorbell":false,"alarm_cont":false,"acroreq":false,"acrosboy":false,"sand_cemen":false,"plaster":false,"genreq":false,"architreq":false,"acc_text":"","no_ladders":null,"obs_wires":null,"obs_wires_text":"","loose_brick":null,"loose_brick_text":"","easy_park":null,"access_rear":null,"parking_at_rear":null,"bWorkInside":null,"inst_height":"","ground_surface":"","type_of_equipment":"","risks_and_dangers":"","work_at_height":null,"work_on_public_footpath":null,"added_to_otherrisks":false,"asbestos_visible":null,"asvizex":"","lintel_present":"","lintel_present_text":"","inevitableDamage":null,"inevitableDamageExplain":"","b_subcontract":null,"shop_front_work":null,"subcontracttext":"","no_of_front_house_photos":0,"no_of_fitters":0,"fname1":"","fname2":"","fname3":"","fname4":"","fname5":"","fname6":"","fname7":"","fname8":"","ffitter_name1":"","ffitter_name2":"","fitWorkCarriedOut":"","fitPartsUsed":"","fitComments":"","fitTimeArrived":"","fitTimeLeft":"","si_done":false,"bFitterJobComplete":true,"bFitterCompletionFormComplete":false,"f_sign_date":"","directive_complete":0,"no_of_fitting_photos":0,"fitterUnfinishedCode":"","fitterReasonJobNotCompleted":"","size_of_barriers_required":"","bFitterAdditionalImage":false,"bFitterMandateSigned":null,"fitterReasonMandateNotSigned":"","mandateSentence":"","mandateSignedDate":"2026-09-22T00:00:00+02:00","otherCauseOfDamage":"","bFitterSigned":false,"fitterPartsRequiredToComplete":"","bFitterStockUsageComplete":false,"si_mpay":"","methodOfPayment":"","excess":"100","additional_ammount_str":"","bExcessCollected":null,"reasonExcessNotCollected":"","bFitterExcessPaid":null,"fitterReasonExcessNotPaid":"","bFitterAdditionalPaid":null,"fitterAdditionalAmmount":"","bSurvey":false,"survey_complete":true,"reason_not_complete":"","remedialFault":"","bRemedialCompleted":null,"reasonRemedialNotCompleted":"","remedialTimeToComplete":"","remedialWork":"","remedialWorkReason":"","r_bsigned":false,"readditimage":false,"remedialAdditionalInformation":"","bRemedialCompletionFormComplete":false,"remedialReport":"","bRemedialCustomerSigned":false,"bRemedialExcessPaid":null,"remedialReasonExcessNotPaid":"","bRemedialAdditionalImage":false,"time_to_complete":"","current_item_number":0,"items_above_roof":null,"current_summary_number":0,"bRequestRepudiation":false,"have_you_repudiated":null,"reason_not_repudiated":"","repudiation_reason_different":"","repudiation_other_information":"","hire_equipment_used":"","hire_equipment_used_text":"","additional_summary_info":null,"garage_door_motor":null,"bRequiresTowerScaffolding":null,"global_door_link":"","bFitterUsedTowerScaffolding":null,"bFitterLintelSigned":false,"no_of_videos":0,"tenantId":0},"assembly":[],"panel":[],"bifolding":[],"composite":[],"conservatory":[],"garage":[],"glass":[],"lockmech":[],"images":[]},{"head":{"id":0,"garageDoorMotor":null,"securitySurvey":null,"guid":"dbf28c81-d36c-436d-9c05-321e18b901e0","jobType":2,"agentCode":"","contractId":410,"customerId":409,"branchId":null,"agentId":272,"bComplete":false,"bSent":false,"diaryDate":"2026-09-22T00:00:00","startTime":"16:37","finishTime":"17:37","timeArrived":"00:00","dateTimeCompleted":"2026-09-22T00:00:00+02:00","contractCode":"00000100","policyNumber":"POL42665","invoiceNumber":"","insuranceCompanyName":"Acme 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